FAQ Questions and Answers on Lucent Dynamics Services

Yes, websites need consistent maintenance here at Lucent we keep a close eye on all our websites, providing technical support where needed on top of regular testing to ensure your website stays healthy online hassle free.

• Theme and CMS Updates
• Security Fixes
• Browser Testing
• Search Engine Optimisation
• Domain Name Registration
• Web Hosting
• E-mail

All packages and projects are unique therefore please send us an email with your questions and requirements and we will send you back our thoughts, ideas and costings as soon as possible - Free Quote >> [email protected]

Yes we offer an express service for clients who need work asap. We understand your needs may require you to meet a deadline for an advertising campaign or local advert for instance.

There are a variety of ways we can help here from holding pages (same day), small websites (up to 24 hours) or a complete website in a few days.

Yes, we can provide consultancy advice on all things relating to your business online profile.

• Website design amendments
• Search engine optimisation ideas
• Social media suggestions
• Advertising suggestions
• Image inconsistencies
• Coding issues

Please get in touch we would be glad to help.

The more assets you can provide the easier it for us to understand your needs and build you the best possible website. However we often build many website where the client is just unsure what to do. This isn't a problem we can guide you using our experience. Helpful assets include:

• Logo source files (JPG, PNG, PSD, AI, etc.)
• Branding guidelines (colour palette, fonts, etc.)
• Photography & Graphics
• Content for all web pages
• Text Content
• Login Info

If you are still unsure send us a message and we'll be more than happy to answer your uncertainty.

Have no fear, we will guide you every step of the way here. We happily provide insightful advice/training and the help you need without you feeling overwhelmed by all the technical aspects.

We keep it simple.

We can create you something special in a way that works for you with little more than just a few details about what your website is about.

This can range from picking colours/fonts, designing logos, sourcing relevant photos to writing text content.

All elements of your website can be organised on your behalf with your approval.

Should you prefer to leave us to it? No problem. Many of our clients in fact trust us to do the necessary work freeing up the clients time to focus on their own tasks.

It is often the case where a client has little or no photos of their services/business at hand when building their website or online profile.

We do strongly advise taking photos of your own business whether it is of your best projects, latest work, your services or yourself in action. However this isn't always immediately possible and we can help with alternative solutions.

A quick and simple way is for us to source photos for you using royalty free websites or purchase stock photos from shutterstock.com.

We can also take photos for you or provide simple advice on how and what to take your photos of to get the best outcome.

Yes we can, there are many website builder systems out there including systems like Wix, Squarespace, GoDaddy, WordPress.

We can gauge how long the amendments take and provide a price, plan and further suggestions if necessary.

All we simply need is for you to provide the changes, images, instructions and relevant login details. Once we receive all the necessary information we can complete the tasks set, communicating throughout the entire process.

We can even provide you with tips on how to improve your website by ensuring all the relevant framework, settings and fields are correct.

Please contact us should you require this service.

SEO = Search Engine Optimization

This is the work involved to increase the quality & quantity of traffic to your website through search engine results eg google search, bing search.

Quality of traffic - attract the right visitors to your website Quantity of traffic - attract more of the right visitors to your website

We build websites with the goal of attracting quality visitors to your website, there is little point building a website that does not work for you from the word go.

The time it takes for your website to appear on page one of Google depends on a number of factors. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise. We are happy to talk to you more about your search engine strategy if we haven’t already.

Most websites you see will have a security certificate installed.

It's called SSL and makes the website secure and users will see a padlock in browser.

Your web address changes from http to https

As a website if you handle customer data via contact forms it would be necessary to install.

There is an improvement to your search ranking - google ranking factor.

Benefits:

• Security Padlock will appear next to web address - visible security for your visitors
• Safeguards handling of customer data - secure private information
• Improvement to the search ranking - google algorithm ranking factor
• Improves customer trust and boosts conversion rates

Web hosting is the online space where your website assets are kept (images and files).